Shipping policy

Shipping Policy (United States Only)

Last updated: January 27, 2026

Thank you for shopping with us. This Shipping Policy explains how orders are processed and delivered within the United States only.

🇺🇸 Shipping Coverage

We currently ship only within the United States.
We do not offer international shipping at this time.

📦 Order Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • Orders placed after 12:00 PM (CET) may be processed the next business day.

  • Processing times may be slightly longer during high-volume periods such as sales or promotions.

Once your order ships, you will receive a confirmation email with tracking information.

🚚 Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery time (after processing):

  • United States: 1–3 business days

Delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors outside our control.

📍 Shipping Address Accuracy

Please ensure that your shipping address is accurate and complete at checkout.

  • We are not responsible for orders shipped to incorrectly provided addresses.

  • Address changes are not guaranteed once an order has been processed.

  • If you notice an error, contact us immediately after placing your order.

📦 Tracking Information

  • Tracking numbers are provided once the order has shipped.

  • Tracking updates may take 24–72 hours to appear.

  • If tracking shows the package as delivered but you have not received it, please check with neighbors or your local carrier before contacting us.

❗ Delays, Lost, or Stolen Packages

  • We are not responsible for shipping delays caused by carriers, weather, or other external factors.

  • Packages marked as “Delivered” by the carrier are considered successfully delivered.

  • Lost or stolen packages after delivery are not automatically eligible for refunds or replacements.

If a package appears lost in transit (no delivery confirmation), please contact us and we will assist where possible.

📬 Contact Information

If you have questions about shipping or your order, please contact us:

Email: support@gravityadaptor.com